We provide merchandise, product lifecycle and innovation consulting services to the broadly defined retail industry which includes food and drug retailing, general merchandise retailing, apparel footwear and accessories retailing, apparel footwear and accessories manufacturing, hardlines retailing, automotive parts retailing, direct retailers, and food services. 

Our team understands the industry's most critical challenges, including:

Building world-class store brand/private label programs, brands and merchandise

Optimizing the end-to-end product development process – planning, design, development, sourcing and production

Meeting the ever-increasing requirements for regulatory, environmental and social compliance

Prioritizing, managing and executing investments in the rapidly evolving marketplace for product development-related technologies

Leveraging advanced analytics to drive significantly better decision making throughout the entire merchandise lifecycle

Pragmatically developing and applying innovation in retail to product development, the customer experience and to the underlying business model

Retail companies that thrive in today’s challenging consumer spending environment are those that create true differentiation through innovation. 

We help companies develop dramatically improved, scalable and sustainable capabilities throughout the merchandise and product development lifecycle in order to become more innovative and differentiated in the market. We do this by developing vision, strategy, justification and roadmaps, operationalizing these strategies into efficient processes and organizations, and enabling them through industry-leading technologies.

Industry Segments

  • Food & Drug
  • General Merchandise
  • Apparel, Footwear & Accessories
  • Hardlines
  • Automotive Parts
  • Direct Retailers
  • Food Services
Steve Riordan

Steve Riordan


George Young

George Young

Food Retail

Mick Broekhof

Mick Broekhof

Retail - Europe

  • Indiana University - Kelley School of Business, Center for Education & Research in Retailing Logo
  • Texas A&M Center for Retailing Studies Logo
  • Oracle Logo
  • PTC Logo
  • Dassault Systemes Logo
  • Tradestone Logo
  • Centric Logo


What the Heck IS Innovation in Retail?

Innovation means different things in different industries. Here’s how we think about where innovation occurs in retail, and what’s driving it.
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Connected Retail: You’re Not Allowed to Do Nothing

The NRF show floor was packed with booths showcasing beacons and talking about how retailers can be more “connected,” “intelligent,” and “smart.” Whether you are already implementing these ideas or are still trying to understand where to start,…
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Top Six Things Every Retail Executive Needs to Know About PLM Transformation

By paying attention to all six of these considerations, retailers are much more likely to maximize the value of their PLM transformation investments. 
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7 Consumer Trends that Drive Complexity in Product Development

These seven trends make the job of the product development team more of a challenge than it has ever been. Does your organization have the skills to address them?
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Information Management in Retail: Turn Big Data into a Strategic Asset

Data is no longer just an operational necessity used to support day to day business processes. It is a valuable asset that should be leveraged to drive sales growth and optimize profitability. 
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Six Habits of Highly Innovative Retailers

How do industry leaders become innovative and sustain long term results? Whether the focus is product innovation, consumer experience innovation or business model innovation, here are six common themes that exist across retailers who do it well…
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Business Process Transformation and PLM, Part 1: Three Signs of Misalignment

When implementing PLM, retailers and brands should first develop a transformation strategy that addresses people, processes, and tools, then optimize the business processes for product development
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Applying Analytics in New Product Development: the Retailer’s Journey

To truly unleash the power of big data and use it for strategic advantage, retailers must first improve processes and shorten product development cycle time, allowing the right data to inform decisions at the right time.
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