Business Process Management & Managed Services

Leverage specialized support from business and technical experts

We help clients free up internal resources for more strategic work with a full range of outsourced and managed services.

As companies adapt and evolve their innovation competencies with digital capabilities, more organizations are in need of specialized business and technology support to ensure optimal performance. However, they are finding it is often more cost effective and operationally beneficial to outsource this function than to develop it internally.

Our business process management (BPM) and managed services allow you to get the business process and solution support you need from our business and technical experts, freeing up your internal resources to focus on more valuable and strategic innovation activities.

How We Help

Pulse Managed Services & Application Support

Kalypso Pulse managed services provide a full range of application, business process and system support services with a focus on long-term maintenance. We provide the business and technical experts you need to lower support costs while increasing stability and maintenance of your enterprise systems.

Our Pulse team has deep expertise across the leading PLM and enterprise applications and works closely with technology solution providers to stay up to date on the latest product release and support information. While designed to deliver the typical benefits expected from managed services, Pulse is focused on helping to continuously adapt your solutions to fit changing business conditions and priorities.

Our global innovation centers in Monterrey, Mexico and Hamburg, Germany are focused on combining world-class resources with localized support. Our cross-functional team of data scientists, engineers, designers, domain experts and innovation strategists partners with our extended ecosystem of solution providers to serve clients as trusted advisors on intelligent business transformation.

Managed Services

Maintenance and monitoring, ticket response, system administration, user request response, changes and enhancements

PLM Support

Installs, upgrades, patching, data migration/intelligent data migration

Analytics Center of Excellence

Advanced analytics, data science, machine learning and artificial intelligence (AI)

Hosting

PLM and associated systems hosting in Amazon Web Services (AWS) or Microsoft Azure

Cloud Technology Solutions

Support for Kalypso's proprietary cloud solutions

Business Process Management

We are practitioners of innovation with hands-on, industry experience in all areas of product development from discover to make. As your BPM service provider for all things innovation, our extensive, cross-functional expertise can help you reduce costs and risk.

To better inform your strategic decisions our proprietary Always-On solutions are enabled by analytics to help monitor changes going on in the marketplace, leveraging machine learning to automate trend sensing, monitoring and market intelligence.

Always-On Analytics

Regulatory, Quality & Compliance Management

Engineering & Product Development

Packaging & Artwork Management