PLM Pulse provides outsourced PLM system support, administration and maintenance
BEACHWOOD, OHIO – Global innovation consulting firm Kalypso announces PLM Pulse, the firm’s managed services for product lifecycle management (PLM) system support, administration and maintenance.
As the PLM market evolves and matures, more organizations are in need of specialized PLM technology support to ensure optimal system performance. Companies are finding it is often more cost effective and operationally beneficial to outsource this function than developing this capacity internally.
“Our objective is to help organizations deliver real business value and sustainable results from PLM,” said Trey Allen, partner at Kalypso. “With PLM Pulse, our clients can get the PLM solution support they need from our business and technical experts. This frees up their internal resources to focus on more valuable innovation activities instead.”
PLM Pulse provides user administration, configuration changes, on-call issue resolution, proactive system monitoring, environment strategy, installation and maintenance, and backup and recovery for leading PLM applications. Business process and direct user support services are also available.
While designed to deliver the typical benefits companies expect from managed services such as increased system stability and lowered support costs, the focus of PLM Pulse is on helping organizations to continuously adapt their PLM solution to fit changing business conditions and priorities.
“For over 10 years we have partnered with clients through all phases of the PLM implementation process to maximize the value of their investment,” said Richard Mizuno, partner at Kalypso. “With PLM Pulse we can now provide post-implementation support as their trusted partner that has worked alongside them throughout their PLM journey.”
PLM Pulse supports companies in industries including consumer goods, retail, life sciences, high technology, industrial manufacturing and healthcare.