Viewpoints By Trey Allen

Video: How to Design Enterprise Systems with the End User in Mind: Design Thinking Basics

When designing and implementing systems it's easy to forget that real live people are going to use them. Use design thinking to drive adoption in each phase of an implementation to create processes and tools you’d want to use yourself.

Article: Now that Your PLM Implementation is Done, How Will You Sustain ROI?: Boost PLM Results with Managed Services

How much are you spending just to keep the lights on with your PLM solution? Get more value from PLM by outsourcing support and maintenance as managed services. Here are three key ways managed services can boost PLM ROI.

Infographic: Cost vs. Impact: Making the Case for Managed Services

It's excessive - 8 of every 10 dollars spent on PLM go towards system maintenance and support. When internal support fails and typical outsourcing firms provide poor service, what can you do to rebalance this ratio?