When designing and implementing systems it's easy to forget that real live people are going to use them. Use design thinking to drive adoption in each phase of an implementation to create processes and tools you’d want to use yourself.
How much are you spending just to keep the lights on with your PLM solution? Get more value from PLM by outsourcing support and maintenance as managed services. Here are three key ways managed services can boost PLM ROI.
It's excessive - 8 of every 10 dollars spent on PLM go towards system maintenance and support. When internal support fails and typical outsourcing firms provide poor service, what can you do to rebalance this ratio?