Viewpoints By Michael Glessner

Article: Getting Started with Smart Connected Operations

Smart connected operations allow manufacturers to leverage emerging technology to tap the well of data at their fingertips, creating insights at scale that can be used to improve operational performance and discover new business models. 

Article: The Factory of the Future: A Day in the Life of a Plant Manager in 2020

Smart factories, enabled by augmented reality, predictive analytics, and the digital twin, may not be as futuristic as you think. Need inspiration to get started? Here's our vision of the factory of the future, and the people and processes that will be impacted.

Article: Behaviors that Fuel Innovation #4: Make Offers to Take the Game to a Whole New Level

When it comes to executing complex projects, clarity of communication yields results. Direct conversation provides an ideal climate that removes ambiguity and fosters real innovation in a project setting.

Article: Behaviors that Fuel Innovation #3: Escalate for Rapid Conflict Resolution

In the heat of any complex innovation project, there will be times where conflict arises around requests and commitments. Don't let these situations fester - escalate to quickly resolve the issue.

Article: Behaviors that Fuel Innovation #2: Make Requests - The Direct Path to Commitments

How does an effective manager get project participants to make commitments? By building joint accountability for project success through formal requests.

Article: Behaviors that Fuel Innovation #1: Make Commitments - The Cornerstone of Results

Trust matters. Commitment matters. For any complex project, upfront, cross-functional planning with critical dependencies identified is key to success. Commitments are important building blocks of the plan, and seeking these commitments is critical.

Article: Four Behaviors that Fuel Innovation: Unleash Commitments, Requests and Offers to get the Innovation Results you Seek

Bad habits can negatively impact innovation. Instill these behaviors in your innovation teams to improve results and sustain them over time.

Download: Open Innovation: Practical First Steps for B2B Companies

Considering an open innovation initiative? Don’t take it lightly. For B2B companies who face unique additional challenges, identifying and achieving value can be especially difficult. If your company sees the value and is ready to get started, here are four critical steps that will help ensure success.

Download: The Value of Open Innovation for B2B Companies

We hear a lot these days about applying open innovation concepts to improve innovation and product development processes. The value is clear for B2C companies, but B2B firms have different challenges and needs that have caused many to hold off. Despite the challenges, the open innovation payoff for B2B companies is significant if done correctly, especially in today’s resource-constrained R&D environments.

Article: Foundation for Open Innovation, Part 3: Managing uncertainty of technology development

When managing the invention and development of a promising new technology, how do you most effectively deal with the uncertainties that exist? How does a thoughtful manager handle this? This third post in a three-part series introduces ways to address the uncertainty and risk in Open Innovation.