Kalypso acquired by Rockwell Automation, Inc. (NYSE: ROK). Read the press release.

Transform productivity with the power of Extended Reality (XR)

Extended reality (XR) is a key component of digital transformation. As part of the connected enterprise, extended reality uses a mix of wearable and handheld augmented reality (AR), mixed reality (MR) and virtual reality (VR) tools to evolve manufacturing and Industry 4.0, enable and support remote working, and deliver significant business benefits.

Extended reality brings digital information into view for product manufacturing, user training and service value chain by leveraging 3D CAD data from multiple sources at any point in the product lifecycle – at design, testing, quality assurance, manufacturing and after product launch.

We help companies leverage augmented reality (AR), mixed reality (MR) and virtual reality (VR) tools to overlay additional digital information into the way they work, enabling more efficient learning and task execution.

Extended Reality Use Cases

Work Instructions

Assist employees working on plant floor cells to assemble components correctly and in the right orderEnsure speed and accuracy in assembly and effectiveness in maintenance

Remote Service

Allow a product to be identified in the field, gather and provide information, and execute activities related to that productEnsure accuracy and shared visibility of service interventions as well as employee safety


Guide trainees to help understand the working procedures of machinery and maintenance needed in various scenariosEnsure speed, accuracy and cost-effectiveness in knowledge transfer


Allow multiple users to visualize and interact with a product’s digital twin in a real or virtual environment
Increase speed in product design reviews and accuracy in development

Business Value Benefits

  • Increased accuracy in first-time issue diagnosis
  • Increased productivity, complex assemblies
  • Increased training efficiency
  • Reduced machine / equipment downtime
  • Reduced costs in creating, delivering work instructions
  • Reduced service visits
  • Reduced time to train staff
  • Reduced assembly time
  • Reduced technician time
  • Reduced average task completion time

How We Help Clients Build an Extended Reality Capability

We take a human-centric approach to extended reality that prioritizes peoples’ needs, capabilities and behaviors first, then designs to accommodate. We combine deep experience in strategy, process improvement and organizational effectiveness with expertise in extended reality technologies and solutions.

Whether you're just starting to explore extended reality or looking to mature specific use cases, we collaborate with you through all phases of the implementation process to realize the value of your extended reality investment.

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Use Case Finalization ​&
Preliminary Design​


  • Review use cases​
  • Define desired requirements ​
    and acceptance criteria​
  • Map the UX journey​
  • Sprint planning


  • Design UI storyboards ​
  • List UI asset needs ​
  • Preliminary UI mockups​
  • Preliminary 2D and 3D assets​


  • Select technology​
  • Spike work on key features​
  • Define external data model ​
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Sprint-Based Agile Development


  • Select visual brand​
  • Design detailed UI prototypes, 2D and 3D assets


  • Layout static composition ​
  • Configure and style elements ​
  • Implement interactions ​
  • Integrate external systems ​
  • Update 2D and 3D assets
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Proof of Concept


  • Solution demo socialization ​and acceptance​
  • "Art of the possible" workshop readiness assessment​
  • Support documentation provision​
  • Knowledge transfer

Our Work in AR & VR
Case Study: Industrial Equipment AR

Designed and conducted an AR proof of concept for a leading industrial gas company to validate AR as a method to reduce costs and increase machinery availability across hundreds of plants


  • Company leadership recognized the need to reduce costs associated with maintaining high levels of machinery availability in their plants
  • Company has evaluated and implemented many solutions to address this need including machinery monitoring, advanced analytics, and improved service technician training
  • By leveraging AR, Kalypso helped develop an approach to reduce costs, increase availability, and improve service technician productivity


  • Reviewed requirements and confirmed potential business value of AR
  • Defined AR design requirements
  • Defined, refined and developed 3D model animation relative to AR
  • Defined, refined and developed AR animation model incorporating the 3D animation
  • Designed and executed user AR pilot on a tablet to confirm value of AR
  • Next steps: Evaluate hands-free hardware, implement an AR pilot in a plant, connect it to the company’s existing asset management system, and leverage advanced analytics to make predictions and explore prescriptive options


  • Reduce maintenance costs and improve productivity
  • Improve machinery availability and reduce likelihood of catastrophic failures
  • Address shortage of skilled workers making those with less experience more productive
  • Enable technicians with less experience to diagnose and repair complex failures
  • Address increasing equipment complexity that makes failures more difficult to detect and repair

Extended Reality Technology Ecosystem Expertise