Kalypso acquired by Rockwell Automation, Inc. (NYSE: ROK). Read the press release.

Transform Healthcare by Unlocking Business Value through Smart Connected Products

We help life sciences companies deliver greater value for patients, manufacturers and providers through the convergence of smart connected products, advanced analytics and extended reality.


The internet of medical things (IoMT) has delivered tremendous value for patients and medical device manufacturers. With their ability to collect, analyze and transmit device and health data, IoMT solutions are enhancing the effectiveness of patient care, decreasing overall costs, and unlocking new revenue streams. As digital technologies such as advanced analytics and extended reality (XR) advance and further entwine with IoMT, the benefits will increase.

From predictive and prescriptive insights that can drive the creation of new business models and differentiated offerings, further decrease product downtime, and optimize business processes to XR capabilities that transform product service and support, significantly elevating customer experience – the impact will only grow.

Real Results

CASE STUDY
We helped a leading company update their devices test for SARS-CoV-2 antibodies without the need for an onsite field service technician.

CASE STUDY
Remote access resulted in a 50% reduction in mean time to repair at a leading medical device company.

Our work means clients can target and achieve unprecedented business and patient outcomes across the healthcare ecosystem.

Grow sales

Build connected revenue models by identifying new revenue streams and digital business models driven by customer usage patterns.

Inform and validate product design

Build better products by uncovering opportunities for new product features and functionality based on real-time data insights.

Increase customer satisfaction

Empower the customer to use all product features and perform self-troubleshooting with lightweight AR solutions and XR-enabled training.

Increase service profitability

Assess issues remotely, before truck rolls, and fix them quickly with remote access, service information management, software content management, XR visualization and enablement.

REAL RESULTS

  • Up to 80% improvement in first-time fix rate (FTFR)
  • Up to 50% reduction in mean time to repair (MTTR)
  • Up to 60% total cost reduction compared to on-site support

Improve success rate for first time service

Use remote training to rapidly and effectively boost staff skillset by leveraging virtual reality (VR) and augmented reality (AR) tools that guide trainees in understanding the working procedures and maintenance of machinery.

REAL RESULTS

  • 90%+ improved first-time operation success rate​
  • 50-60% reduction in training time​
  • 60% less time to create training material​​

Make time on-site more efficient for field technicians

Help field technicians fix problems faster by providing timely and accurate device history, assessment, and maintenance guidance via service information management systems and XR visualization and enablement.

REAL RESULTS

  • Up to 50% reduction in mean time to repair (MTTR)
  • 15-30% reduction in truck rolls
  • 15-40% reduction in unplanned downtime

Developing a robust smart connected infrastructure of medical devices, software applications, data, analytics and healthcare systems and services is more feasible than ever, and the drive toward value-based healthcare has made it an imperative.

How Mature is Your MedTech?

Abbott icon Remote Monitor

IoT-Enabled Products

Physical assets with smart components (IoT sensors) and connectivity (WiFi)

  • Remote access
  • Data collection and exchange
  • Descriptive and diagnostic analytics of current and historical performance
Icon scale

IoMT

The collection of IoT-enabled products integrated with healthcare IT systems through secure networks. Accuracy, reliability, and security are top priorities for IoMT.

  • Predictive insights for proactive asset monitoring
  • Limited remote servicing capabilities
  • Predictive maintenance
Icon predictive

Smart Connected MedTech

The convergence of IoMT solutions with Advanced Analytics and XR

  • Prescriptive insights for service and maintenance
  • Remote training, support, service
  • Device installation
  • Intelligent insights for product innovation

We work across the full healthcare ecosystem including provider groups, medical device suppliers, pharma and biotech companies and payers, bringing unique insights and extensive domain expertise to our clients.

Wherever you are in your Smart Connected MedTech journey, Kalypso can help you define a strategic roadmap, develop a business case, build new offerings and/or enhance existing capabilities to quickly capture business value. We have deep experience combining product value chain expertise with digital technology to drive transformation and enable value-based healthcare.

Advance your business' connected medtech maturity with our proven, quick-start offerings.

Maturity Assesment
Maturity Assessment I FREE

If you’re looking for a quick evaluation of where you currently stand on the digital medtech evolution curve, this offering is for you. It will help you determine if any and what further actions your organization needs to take.

What You'll Get

  • Time with our Smart Connected MedTech experts
  • Customized maturity assessment report
  • Gap analysis vs. goals summary
  • Recommended next steps on closing the gap(s) and delivering on high value-add opportunities


Maturity Assessment I FREE

If you’re looking for a quick evaluation of where you currently stand on the digital medtech evolution curve, this offering is for you. It will help you determine if any and what further actions your organization needs to take.

Who It's For

Best for VP, Director, or Manager role levels in the following functions:

  • R&D / Product Development
  • Quality & Regulatory
  • Technical Service
  • Customer Success

What We'll Do Together

  • Participate in a collaborative 90-minute live, virtual workshop
  • Complete Kalypso’s proprietary connected device maturity assessment survey
  • Review your company’s connected device business imperatives
  • Discuss the survey results, gap vs. goals and recommended next steps

What You'll Get

  • Time with our Smart Connected MedTech experts
  • Customized maturity assessment report
  • Gap analysis vs. goals summary
  • Recommended next steps on closing the gap(s) and delivering on high value-add opportunities

Duration

  • 90 minutes + some pre-work

Cost

  • Free

Sign Up: Maturity Assessment I FREE

Analysis and Roadmap
Opportunity Analysis & Roadmap

If you’re looking to evaluate your current state and also get insight into how you perform relative to the market, a recommendation on how to prioritize improvement opportunities, and an initial business case, this offering is for you.

What You'll Get

  • Maturity assessment and benchmark vs. industry
  • Assessment of existing process and technology landscape
  • Risk mitigation plan
  • Opportunity prioritization and roadmap
  • Next phase plan recommendation

Opportunity Analysis & Roadmap

If you’re looking to evaluate your current state and also get insight into how you perform relative to the market, a recommendation on how to prioritize improvement opportunities, and an initial business case, this offering is for you.

Who It's For

Best for VP, Director, or Manager role levels in the following functions:

  • R&D / Product Development
  • Quality & Regulatory
  • Technical Service
  • Customer Success

What We'll Do Together

  • Complete Kalypso’s proprietary connected device maturity assessment survey
  • Interview key stakeholders and review existing documentation to get a deeper understanding of the current state (process and technology)
  • Define future state requirements to deliver goals
  • Benchmark current state vs. competitors and targeted future state

Scope of work can be expanded at an additional cost.

What You'll Get

  • Maturity Assessment and benchmark vs. industry
  • Assessment of existing process and technology landscape
  • Risk Mitigation Plan
  • Opportunity prioritization and roadmap
  • Next phase plan recommendation

Duration

  • 1-2 weeks

Cost

  • Fixed Price

Contact Us: Opportunity Analysis & Roadmap

Implementation Readiness
Implementation Readiness

If you are looking to mobilize your team with a connected medtech strategy, develop a tactical implementation plan, and validate the approach for the upcoming roll-out and transformation, this offering is for you.

What You'll Get

  • Align on smart connected medtech vision, strategy and roadmapPerform architecture assessments for various scenarios
  • Plan and document use cases, reporting, integrations, migration strategies
  • Explore opportunities to help optimize and/or eliminate external integrations
  • Validate features and functionality through a set of MVPs (Minimal Viable Product)
  • Define transition plan and costs to deliver the full-scale implementation

Implementation Readiness

If you are looking to mobilize your team with a connected medtech strategy, develop a tactical implementation plan, and validate the approach for the upcoming roll-out and transformation, this offering is for you.

Who It's For

Best for VP, Director, or Manager role levels in the following functions:

  • R&D / Product Development
  • Quality & Regulatory
  • Technical Service
  • Customer Success

What We'll Do Together

  • Align on smart connected medtech vision, strategy and roadmapPerform architecture assessments for various scenarios
  • Plan and document use cases, reporting, integrations, migration strategies
  • Explore opportunities to help optimize and/or eliminate external integrations
  • Validate features and functionality through a set of MVPs (Minimal Viable Product)
  • Define transition plan and costs to deliver the full-scale implementation

Scope of work can be expanded at an additional cost.

What You'll Get

  • Alignment on vision, strategy, and roadmap
  • Full-scale implementation plan and budget
  • Documented requirements and user stories
  • Modeling and integrations plan
  • Migration and security strategy
  • Scalable MVPs

Duration

  • 8+ weeks

Cost

  • Quoted

Contact Us: Implementation Readiness

Following the assessment and planning work, we can support your team with the full-scale implementation as well as provide managed services for the deployed solution.

Technology Partners

CASE STUDY

We helped a leading life sciences company conduct rapid, over-the-air updates to provide urgently needed capabilities

Our client’s blood analysis machines require a testing recipe or ‘assay’ to learn how to test for new pathogens or antibodies. Previously these updates were conducted by a field technician that had to be scheduled in advance for on-site visits.

As travel became a hazard, our client was able to shift their assay releases to fully remote, pushing SARS-CoV-2 antibodies updates over-the-air to their machines across geographies almost instantly, while reducing service costs and keeping people safe.

Our work made it possible for our client to maintain their market advantage at a critical time, while meeting the needs of customers who are counting on them.

Together, we enabled:

  • Over 30,000 medical devices (instruments) to be connected globally
  • An instrument to provide 100-200 tests per hour
  • Quick and efficient device updates with new assay parameters via a Software Content Management system

CASE STUDY

We helped a leading medical device company achieve a 50% reduction in mean time to repair with remote access

Our client works to hand people new victories in the face of cancer, from advanced radiotherapy, radiosurgery, to many other vital cancer-fighting tools.

Patients who rely on this equipment sometimes schedule appointments months in advance. That means that unscheduled downtime is not simply an inconvenience, it can mean a missed chance of an early diagnosis or delaying a critical treatment.

Our work means that equipment can be serviced remotely, eliminating downtime for planned service. It also means that data and analytics can be shared with field technicians prior to their arrival on-site, ensuring they are armed with everything they need for successful and efficient service.

Our work helped ensure that essential equipment is available to patients when it is needed, and resulted in:

  • 50% reduction in mean time to repair (MTTR)
  • 700 telephone consultations per month resolved remotely
  • 4 hours of travel time saved for each call
  • Reduced service costs by $2,000 for each problem resolved remotely

Thought Leaders