Article:
Retail Digital Innovation: 5 Stages of Adoption: A methodology for achieving value and adoption from disruption
Take these five steps to achieve value and adoption from disruption in the retail, footwear and apparel industry.
Article:
Closing the Product Innovation Loop with the Voice of the Customer
Despite years of trying, retail design and development leaders still create merchandise that never gets offered to a consumer, price it incorrectly and/or produce it in inappropriate quantities. Fortunately, Voice of Customer (VOC) programs have rapidly advanced to the point where they very effectively address these challenges.
