How We Serve Our Clients Remotely
At Kalypso our first guiding principle of consulting is to show up. Now more than ever, showing up means more than being onsite face-to-face with clients. It's about being present in the spirit of mindfulness, collaboration and communication.
We apply our experience as a global, virtual firm to engage our clients through virtual meetings and touch points with the same level of excellence we’ve always delivered in an environment that requires 100% remote delivery.
- Project kickoffs
- Project status reports
- Stakeholder interviews
- General presentations
Business Process & Solution Enablement
- Discovery sessions
- Design workshops
- Requirements gathering
- Solution confirmation
- UAT and other solution testing
Organizational Change Management (OCM)
- Deployment planning
- Training and learning
- User adoption
Our Approach to Remote Client Project Delivery
Our virtual project delivery model has three tenets.
Foster Connection, Collaboration & Co-Creation
Health and safety is the number one priority, period.
Co-creating with our clients is key to successful outcomes. We map our expertise to your organization’s specific needs to drive adoption and change. Our agile model is dedicated to continuously collecting and acting on participant feedback.
- Design meetings for outcomes
- Make people feel heard
- Mimic in-person interaction with virtual tools
Get Everyone on the Same Page
To ensure people connect to the “why” for each touchpoint and working session, we create project-wide standards for how we lead meetings and communicate.
Methodology and templates are tailored to culture and learning preferences. Virtual sessions are facilitated to maximize participation and inclusivity.
- Set meeting definitions
- Create streamlined, easy-to-digest templates
- Develop clear facilitation plans
- Deliver practical outputs
Innovative & Flexible Delivery
Leverage Virtual Tools for Engagement Excellence
We leverage a variety of tools that mimic the important aspects of in-person interaction. The result is an intentionally designed virtual working space to facilitate a collaborative, co-creative approach.
- Video Conferencing
- Presentation Capability
- Virtual Breakout Rooms
- Annotated without Whiteboards
- Remote Control Hardware/Software
- Real-time Polling
- Pre/Post Polling and Surveys
- Augmented/Virtual/Extended Reality
- Meeting Recording