Portfolio Management Case Study: Telecommunications

by Kalypso on November 7th, 2008

Objective
Executive leadership at a Fortune 100 telecommunications company wanted to optimize its processes around innovation and new product development. In particular, the team wanted to be able to prioritize new products in the pipeline, fund the most important innovation projects, allocate valuable resources to high-value products, and achieve better alignment between tactical projects and strategic objectives. To meet these goals, the client wanted to implement a portfolio management practice.

The Solution
The company turned to Kalypso for assistance with designing a portfolio management framework that could be used to improve strategic decision-making. Kalypso assisted the client in developing a comprehensive portfolio management process and solution based on the client's top priorities. The scope included:

• Developing a common repeatable process for portfolio management
• Establishing consistent terminology and criteria for new projects
• Collaborating with Project Management to identify critical information 
• Populating the portfolio management system and creating initial templates 
• Providing an portfolio management implementation plan
• Creating training documentation

Results
Today, the client is realizing the benefits of portfolio management. Executives have increased visibility into new products being developed and now rank projects based on how they align with the firms' strategy and objectives. The client is able to maximize investments, make informed decisions related to project funding and selection, and minimize project risk.

In the first 6 months, the client recognized additional benefits including:

• Increased communication on how to optimally manage the portfolio
• A single record of truth for new products and services in the pipeline
• The ability to stop low-value projects and reallocate resources to high-priority, high-value projects

Topics: Case Study, Portfolio Management, Telecom